Audi of Brookline

I can always count on Audi of Brookline to take care of my service needs. I travel a lot and rely on my Audi to get me from place to place and the team at Brookline always is accomodating and get me back on the road as soon as possible.

4-30-13: Last week, I was traveling from Hartford, Connecticut to Brookline to visit friends. When re-starting my 2013 Audi A-8L after a brief stop on the Mass Pike at the Natick center, every “trouble light” activated and then remained lit together with numerous messages that most systems were not working properly (including no speedometer function) and to “Contact Dealer”. We “limped” into Audi of Brookline and were greeted in a most friendly manner. Audi of Brookline kept us fully informed on a timely basis of the status and eventually the determination by Audi of the problem that the main “Gateway” control module computer was malfunctioning (or non-functioning). Audi of Brookline then provided us with an Audi loaner (a 2013 Audi A-6 with only 750 miles on it) to enable us to return home to Connecticut that evening. After the computer module was replaced, Audi of Brookline then delivered my car back to me near my home (100 miles from Audi of Brookline). In addition to installation of the required parts, my car was returned to me in “look new” showroom condition.

Amie Le was very professional and polite. She was willing to help me and work with me closely throughout the process.. I got a great deal and was satisfied. I highly recommend this dealership. 

My family and I had a great experience with Audi of Brookline. All the employees we worked with were welcoming, friendly and professional. Each went out of there way to make sure we were happy with our vehicle and that we got a great deal.

When I entered the dealership, I was greeted by Amie Lee who was extremely cordial and appeared genuinely happy to see my husband and me. As we spoke about the the type of car I wanted, I realized Amie was extremely knowledgeable about the Q5 and other Audi's. During the process of buying the Q5, Amie kept inconstant communication with us. She would also explain thoroughly each detail regarding the car and the buying process.

I was immensely grateful to Amie and the dealership for the great price I received when buying my 2013 Q5.
I was impressed with the friendliness and helpfulness of the employees I came in contact with I.e. Business Manager and other sales reps.

However, Amie Lee was my sales rep and I am really happy that she was such a wonderful human being and for the first time ever I felt I could trust a sales person.
I will certainly recommend Audi of Brookline and Amie Lee to my friends.